Privacy Protection

Privacy Policy Statement

Our first priority is to maintain the trust from our clients. Therefore, we have been making every effort to control and utilize personal information obtained from you, our clients in a correct and appropriate manner.

As HDI-Gerling Industrie-Versicherung AG Japan Branch is specialized in insuring industrial and commercial clients, we do, in principle, not require any personal information in order to conduct our business.

In any case, the purpose of acquiring and utilizing the privacy information shall be restricted to following instances:

• For payment of insurance money (claims, premium return, etc) in proper manner
• In response to public inquiry with appropriate justification
• In order to maintain our Business Relationship

Information Control

We have been taking the appropriate measures in order to keep your privacy information accurate and up-to-date. In addition, in order to prevent unauthorized access to your privacy information, we have been taking all possible measures.

In addition we ensure that your private information is maintained in a way that guarantees your personal dignity.

We only use the data that you have provided to us, for the purpose we have indicated at that time and for which you have given us your consent.

Provision of Information to Third Party

Our staffs are sworn to professional secrecy. This means that our staffs are under obligation to keep any information or data obtained during their work strictly confidential.

We will not provide your privacy information to third party except the following cases:

• Cases you consented to have them used
• Cases that are based on laws and ordinances
• Cases that are necessary for prevention of fraudulent or unjustifiable request of payment for insurance money
• Cases that are considered to be needed for the benefit of yourself or public interests

Inquiry and Request for Correction

When we receive the inquiry from you to disclose the privacy information on yourself, we will answer to your request after identifying if the inquiry is made by yourself unless there is special reason. If there is inaccuracy in your privacy information, we will correct it. Please contact our information desk as shown below.

Phone: +81 3 5214-1361
E-Mail: privacy@hdi-gerling.jp